Shipping Policy
Delivery Area
SABZIMO currently delivers to addresses within the United States only.
Free Standard Shipping
Standard shipping is free on all orders. Shipping charges for this service are $0.
Processing and Delivery Times
Our order processing and delivery schedule is Monday through Friday, excluding holidays.
| Order Schedule | Timeframe |
|---|---|
| Order cut-off | 6:00 PM Mountain Time, Monday–Friday |
| Handling time | 1–2 business days |
| Estimated transit time | 4–5 business days |
| Estimated total delivery time | 5–7 business days |
Orders received after the daily cut-off, on weekends, or on holidays enter processing on the next business day.
The total delivery estimate includes both handling and transit time. Delivery dates are estimates and may be affected by carrier disruptions, weather, holidays, or other circumstances beyond our control.
Shipment Tracking
When your order ships, we will send a shipment confirmation email with your tracking number. Please allow 24–48 hours for the carrier to update the tracking information.
If the estimated delivery window has passed and your order has not arrived, contact support@sabzimo.com with your order number so we can assist you.
Shipping to Different Addresses
Each order can be delivered to one shipping address. To send items to different addresses, please place a separate order for each destination.
Returns and Exchanges
You may request an eligible return or exchange within 90 calendar days of delivery. We accept both defective and non-defective products under the following conditions:
Non-defective items must be unused, uninstalled, and in their original condition, with all original packaging, accessories, manuals, and parts.
Damaged, defective, or incorrect items may be opened or tested only as needed to identify the issue.
Damage caused by misuse, improper installation, neglect, or unauthorized modification is not eligible for return.
For approved returns requiring shipment, SABZIMO provides a prepaid downloadable return label at no cost to you. We cover return shipping for eligible defective and non-defective items.
Please contact us before returning any product. For a damaged, defective, or incorrect item, include your order number, clear photos, and a description of the problem.
See our Return and Refund Policy for complete conditions and instructions.
Contact SABZIMO
Address: 1135 Ulrich Ave, Louisville, KY 40219, United States
Phone: +1 (606) 442 8468
Email: support@sabzimo.com
Business hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time
